Privacy Policy

Last updated: January 29th, 2023

1. Introduction and scope
This Privacy Statement describes how Yammii, Inc. and its subsidiaries and affiliates (collectively “Yammii”, “we”, “us” and/or “our”) collects and manages your personal information (i.e., any information that relates to an identified or identifiable individual) as part of providing our Services (defined below). This Statement primarily covers:
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- Merchants: businesses that have expressed interest in using the Services or have contracted with Yammii to provide the Services within their restaurants (where this term is used in this Statement in the context of the processing of the personal information of a Merchant, it refers to a Merchant that is an individual)
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- Merchant Employees: employees of our Merchants that use the Services
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- Guests: individuals that use the Services at one of our Merchant’s restaurants, through a business partner or directly through Yammii.

In addition to the groups above, this Statement also covers individuals that visit our websites, including https://yammiipos.com (referred to generally as our “Websites”) and our third-party business partners.  For individuals using our Yammii Pay service, you are authorizing and directing Yammii to obtain information (e.g., transaction data) from any Yammii issuing bank or processor in order for Yammii to provide that service to you.  We will use and share any information that we collect from you pertaining to that Service in accordance with our Privacy Notice or within the Yammii POS iPad application.

2. Definitions
Here are a few other terms we use throughout this Privacy Statement that you should know:

“Yammii Payroll and Team Management” refers to a module offered as part of the Services directed to Merchant Employees that includes a number of HR-focused services, including, but not limited to, payroll, benefits administration, card services, scheduling and applicant tracking services. 

“Services” refers to services and products (including both hardware and software) developed or administered by us from time-to-time, including:
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- our core point-of-sale (POS) system;
- payment processing services;
- our application programming interfaces (“APIs”);
- associated modules provided as part of our POS system, such as our loyalty, marketing, inventory, invoicing, waitlist and reservations, delivery and Team Management modules;
- our digital ordering services, such as online ordering, pickup and delivery services, contactless order and pay at the table functionality, gift cards and our mobile application(s);
- accounts created through our digital ordering services (“Digital Ordering Account(s)”); 
- other mobile application(s) developed as part of the Services, including our Merchant and Merchant Employee-facing mobile applications (e.g., the Yammii KDS iPad application); 

Please note that certain Services may be facilitated through our Websites or through our third-party business partners. “You” and/or “your” is a Merchant, a Merchant Employee, a Guest, a visitor to one of our Websites or other covered data subject.

3. Personal information we collect
What personal information we collect will depend on the nature of your interaction with the Services and our Websites. While some information is collected automatically or through sources outside of Yammii, most is collected when you use our Services or our Websites. A breakdown of the collection has been provided in the sections below. 

Personal information collected through the Services
A. Merchants
If you are a Merchant, we will collect personal information from you in connection with your service agreement and use (or prospective use) of the Services, including, as applicable, your name; address; email; date of birth; and phone number. As part of our application process and agreement to provide the Services, we will also collect additional information, such as your tax identification number, national identification number (e.g. Social Security number or passport number), your drivers’ license details as well as your banking and payment card information. If you are a business partner that is looking to integrate with Yammii, we will also collect information, such as your name and contact details, as part of your application to integrate with our Services. 

B. Merchant Employees 
If you are a Merchant Employee, we collect personal information about you through your use of the Services. This includes: your name; email; phone number; employee identification number; address; date of birth; and information relating to your role, such as your job title, wage rates and salary and hours worked.To the extent you are employed by a Merchant that uses the Yammii Payroll and Team Management module, we may also collect: your Social Security number or other national identification number; banking information as part of payroll; your professional and educational history; tax documentation such as your W2 and 1095 tax forms; your benefit elections; driver’s license information; gender; marital status; disability status; ethnicity; and your dependent and beneficiary information. Please note that the actual personal information collected will depend on the specific Yammii Payroll and Team Management services that you or your employer has elected to use. Please contact your employer for additional information.  

C. Guests
We collect information from you through your use of the Services (as provided and developed by us from time to time), which may include the creation of a Digital Ordering Account, your use of our online ordering features and mobile application(s) and other related products, such as our pickup, delivery and on-premise ordering and payment services, and waitlist and reservation features. We may also collect and/or receive your personal information when you place an order with, make a purchase from (including gift cards), or otherwise complete a transaction with our Merchants or participate in their respective loyalty programs. Depending on which Service(s) you have used, personal information collected may include: your name; contact details such as your phone number and email; your address and other general location details; your payment card information, such as the brand, card number, security code and expiration date; transaction information and details (e.g., history of goods/services ordered, date, payment method and amount of payment); your date of birth (if you choose to provide it);information about your vehicle (for users of our curbside pickup service);account and profile information such as your username and password; if you are a member of a Merchant’s loyalty program, information in relation to your points balance and redemptions; waitlist or reservation details, including dining preferences, special requests and dietary restrictions; and your feedback in relation to your experience at our Merchants’ establishments (if you choose to provide it). In all cases, the actual personal information collected will vary depending on the Services being used. Depending on the Services being used, personal information may also be linked to your use of the Services across Yammii.

For example, as a Guest, your payment card may be linked to a specific loyalty account. Personal information collected through our Websites in addition to using the Services, we may also collect personal information when you visit our Websites and request information about our Services, download a white paper, schedule a product demo or subscribe to our media channels (e.g., blogs, podcasts, etc.). This personal information may include: your name; email; and phone number. Certain information may also be collected automatically when you visit our Websites. For more information, please see the section of this Statement entitled “Information collected automatically.” Please note that additional information beyond what is described here will be collected (described in the Merchant section above) as part of our online Merchant application process or through our e-commerce Website. Personal information collected from other sources Depending on whether you are a Merchant, a Merchant Employee, a Guest or a visitor to one of our Websites, we may also collect personal information about you from third parties including our business partners, data providers, identity verification services, credit bureaus (if applicable), banks and other financial institutions and credit card companies. We may also collect information from you that is publicly available. For example, if you interact with us or share your information through various social media channels. 

D. Information collected automatically
We collect information automatically when you visit our Websites, use our mobile application(s), complete a transaction, or use our online services, such as online ordering. For transactions, this may include personal information such as your name when a payment card is used.  Information collected automatically by cookies, web beacons or other similar technologies (described in the “Cookies and other tracking technologies” section of this Statement) may include: information about your device, such as your device type/model, number and device ID (e.g., MAC address); information about your browser, settings (e.g., language) and operating system; your internet protocol (IP) address (including, in some instances, your perceived location); unique advertising identifiers; transactional and purchase information; and browsing and usage activity, such as the referring domain, what websites/content you have viewed or actions you have taken on a particular website. Depending on the Services being used or the Websites you access, we may also collect geolocation information through your devices. For example, we may show you what restaurants in your area are available within our mobile application(s). This information may be collected via GPS, Bluetooth, cellular or WiFi technologies. You can adjust your settings at the device or browser level to disable the use of these technologies. 

4. How we use personal information
We use personal information to:
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- Provide, maintain and support our Services, including to provide updates, support and training related to the Services;
- To determine the eligibility of individuals in relation to their use of certain Services; 
- For contracting and agreement purposes; 
- To process transactions and payments through the Services;
- To enable our Merchants and our Merchants Employees to access and use the Services, including information that you have provided as part of using the Services;
- To provide online services, including verifying your identity, as well as diagnosing technical and service issues.
- Manage our business and for internal operational purposes, including analyzing the performance of our Services; 
- Workforce and service development;
- Creating and developing analytics for the benefit of our business and the business of our Merchants;
- Research purposes, including the development of new products;
- Assessing the effectiveness of Services;
- Improving our Services and Websites.

Personalize your experience, including creating a Merchant-specific profile based on your interactions across our various Guest-facing Services, including, but not limited to, when you make a payment at one of our Merchant’s restaurants, join a waitlist or make a reservation, complete a digital order or join one of our Merchant’s loyalty programs. Guest profiles are limited to a specific Merchant or a Merchant management group that you have visited or used as part of the Services:

- Using transactional data and order histories to provide recommendations when using our Services or those of our Merchants;
- Using information about your dining experience (including waitlist and reservation information) to personalize your experience at our Merchant’s restaurants (including in relation to your future dining experiences);
- Using analytics and profiling technology to personalize your online experience on our Websites.

Advertise and market to you:
- including sending you marketing communications, either directly or through a third party, in relation to our existing or new Services that we think might interest you; 
- displaying advertisements for Yammii or third-party services in our digital ordering services and mobile applications;
- enabling our Merchants or our business partners, either directly or through a third party, to advertise their products and services to you.

Any communications sent to you pursuant to this section shall either be permitted under the applicable law or with your consent. Please see the “Your rights and choices” section of this Statement for more details on opting out of these communications and updating your preferences. Communicate with you or provide information you have requested, including providing notifications in relation to your purchases; sending you white papers and other materials from our Websites; providing you with our newsletters, podcasts and other subscription materials; sending you digital receipts; and responding to feedback that you have provided in relation to our products or Services or those of our Merchants.

For legal, compliance and security-related purposes, including to comply with our legal obligations, including under anti-money laundering, know-your-customer or similar laws in any relevant jurisdiction; secure and protect our network and systems; identify and protect against fraud and other crimes; establish, exercise or defend legal claims; perform our contractual obligations; and monitor and report compliance issues. 

5. How we share personal information
Yammii may share personal information as part of providing the Services and for the purposes described within this Statement. This includes: with our Merchants and our Merchants’ Employees for the purposes of providing the Services to you, fulfilling your requests and for the other purposes described in this Statement. As part of providing the Services (for example, when you complete a transaction at a Merchant’s restaurant or through our digital ordering services, join a waitlist or complete a reservation), Yammii will share your order information or details about your reservation with the Merchant. This may include personal details such as your name, contact information as well as information about your dining experience, including reservation details, dining preferences and special requests.  In certain cases, where a Merchant is part of a larger management group, this may include sharing that information with other restaurants within that group as part of your future dining experiences; with our third-party business partners (including our integration partners) in order to provide, maintain, improve and expand our Services; with our parent, subsidiary, or affiliate companies, agents (if any) for the purposes outlined above; with third parties to provide, maintain and improve our Services, including service providers who access information about you to perform services on our behalf or on behalf of our Merchants, such as hosting and information technology services, payment services, identity verification and fraud prevention services, marketing and advertising services, data analytics and personalization services and customer support services. 

Please note: If you are a Merchant Employee whose employer is using the Yammii Payroll and Team Management module, we will share your information with benefits, payroll and other employment-related service providers. We may also share aggregated and/or anonymized information derived from the Services that does not directly identify you, including device information and information derived from cookies and log files with third parties for the purposes described in this Statement. 

6. Retention of personal information
We retain personal information as long as reasonably necessary to provide the Services, carry out the purposes described in this Statement or as otherwise required in order to comply with our records retention periods (which reflect the applicable law). For example, we may retain information about users of our Services in order to comply with our legal and regulatory obligations or to protect our interests as part of providing the Services. 

7. Cookies and other tracking technologies
Yammii and third parties described in this Statement may use cookies, web beacons and other tracking technologies as part of providing the Services and for the purposes described in this Statement. A “cookie” is a small text file placed and saved in your browser when you access our Websites and potentially the websites of our Merchants, business partners and other third parties. We use both session cookies (i.e., cookies that are stored only for a specific website visit) and persistent cookies (i.e., cookies that are stored beyond a specific website visit) to provide the Services and for the purposes described in this Statement. These cookies may be set by us (first-party cookies) or set by third parties that collect information on our behalf (third-party cookies), such as Google Analytics. There are other tracking technologies, such as web beacons/GIFs, pixels, page tags, embedded scripts, that consist of small transparent image files or other web programming code that record how you interact with websites, mobile applications and services. 

They are often used in conjunction with web browser cookies or other identifiers associated with your device. As part of using the Services, we use these technologies as well as similar technologies within our Services and across our Websites. Examples include: 

- to provide our Services (e.g., authentication within the check-out process);
- to uniquely identify you and/or your device;
- to store your preferences as part of providing the Services;
- for personalization and targeted advertising purposes (including across your devices and applications);
- for security and fraud-prevention purposes;
- to analyze and monitor the performance of our Services; 
- to improve and develop new Services;
- to understand your use of the Services over time.

There are ways to control and/or reject the setting of cookies and similar technologies within your browser settings. As each browser is different, please consult the “help” menu within your browser.  For additional information about cookies and how to control their use on various browsers and devices, you can visit http://www.allaboutcookies.org. Please be aware that depending on the Services being used, restricting cookies may prevent you from accessing and using all or part of the Services.

Targeted advertising and your choices
In certain cases, we allow third-party advertising partners to use cookies, web beacons and other tracking technologies on our Websites, mobile applications and within our Services to collect information about you and your activities for interest-based advertising or other targeted content.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. This information may be shared with ad networks and other content providers. If you want to opt out of receiving online interest-based advertisements on your internet browser, please visit  and follow the instructions at www.aboutads.info/choices, or http://www.networkadvertising.org/choices/ to place an opt-out cookie on your device indicating that you do not want to receive interest-based advertisements.  Opt-out cookies only work on the specific internet browser and device that they are downloaded onto. If you want to opt out of interest-based advertisements across all your browsers and devices, you will need to opt out on each browser on each device you actively use. If you delete cookies on your device generally, you will need to set the opt-out cookie again on that device. If you want to opt out of receiving online interest-based advertisements on mobile applications, please follow the instructions at http://www.aboutads.info/appchoices or by visiting the settings in your mobile device.

Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services.  It means that the online ads that you do see should not be tailored to your interests.  We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention purposes. 

Do not track 
We may use, and we may allow third-party service providers and other third parties to use, cookies or other technologies on our Services that collect information about your browsing activities over time and across different websites following your use of the Services. Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. We currently do not respond to DNT signals. We may continue to collect information in the manner described in this Privacy Statement from web browsers that have enabled DNT signals or similar mechanisms.

8. Your rights and choices
Managing your information
We want to ensure that you have the necessary tools at your disposal to manage your personal information. We rely on you to ensure that your information is accurate, complete and up to date and ask that you notify us of any changes to your personal information. Your ability to update and manage your personal information will differ depending on your relationship with Yammii and what Services you use.

For example, As a Merchant, for certain services, you may access, change or correct certain account information at any time by logging into your account. In other instances, please contact our customer success team. 

As a Merchant Employee using the Yammii Payroll and Team Management module or other Merchant Employee-facing Services, you have the ability in many cases to access and update your information through the Services. In other instances, please reach out to your Merchant Employer. 

As a Guest, depending on the Services you use, you may be able to access, change and update your information through an account created as part of the Services (e.g., a Digital Ordering Account). If you are a Guest and would like to have your account deleted or have other questions about your Digital Ordering Account, please contact support@yammii.com.

In certain cases (e.g., Yammii Order Out), you can also submit a request for deletion of your Digital Ordering Account from directly within the mobile applicationIn other instances, if applicable, see the instructions provided as part of the Services or contact us as described in the “How to contact us” section of this Statement. We may need to verify your identity before changing or correcting your information. In certain instances, we may not be able to make the correction or accommodate the request due to legal, contractual or technical restrictions. Please note that depending on your status, location and applicable law, you may be entitled to additional information rights in relation to the processing of your personal information. For more information regarding these rights, and the locations/circumstances where these rights are available, please see the applicable addendums in this Statement.

Managing communications
As part of providing the Services, Yammii (whether directly or through a third party), may send you: Marketing communications. Depending on the nature of our relationship and the Services being used, we may send you marketing and other promotional communications for new or existing Services that we think you might be interested in. These marketing communications may include marketing text messages if you have opted in to receiving them. You can opt out of or unsubscribe from any marketing communications by following the instructions in those messages, by changing your communications preferences within your account or through your device. You can also opt out by contacting us at support@yammii.com.

Opting out of one communication will not necessarily opt you out of all marketing communications.  Please note that you may still receive certain non-marketing communications after opting out. These messages may include transaction-specific communications, messages as part of a loyalty program or account-specific communications. If you are located outside the United States, we will not send you direct marketing communications without your opt-in consent or as otherwise permitted under the applicable law.  In certain cases, our Merchants (including those within a Merchant’s management group) may also send you marketing and promotional communications as part of the Services, including when you visit a Merchant using Yammii or join a Merchant-specific loyalty program. In these instances, please follow the instructions within those messages to opt out or reach out to the Merchant directly.

Other communications
As part of your interaction with our Services, you may receive various non-marketing communications from Yammii that may be sent via email or text message. These include:

For Guests:
- sending you digital receipts or other messages in relation to Services you engage with;
- notifications sent by Merchants and/or third-party service providers as part of our Services, such as order status, delivery or pick up notifications and information pertaining to our reservation and waitlist services;
- responding to feedback that you have provided in relation to the Services of Yammii or one of our Merchants;
- account or program-specific messages as part of your use of the Services (e.g., loyalty accounts with our Merchants or by setting up a Digital Ordering Account);
- messages associated with contests, competitions or promotions that you have elected to participate in.     

For Merchants and Merchant Employees:
- messages relating to Yammii's services and demo requests (for prospective Merchants);
- on-boarding related messages pertaining to setting up the Services;
- messages pertaining to Services that you are using or are under your account.

In certain cases, depending on the nature of your relationship with Yammii and the Services being used, you may also receive messages from third-party service providers and business partners. For additional information about how we communicate with you, please contact us at support@yammii.com. 

9. Security
We implement appropriate administrative, physical and technical security measures to reasonably protect your personal information against unauthorized access, disclosure, damage or loss. However, even though we have taken measures to protect your personal information, we cannot guarantee that the collection, transmission and storage of personal information will always be completely secure. 

10. Links to other websites
This Privacy Statement only applies to information collected when visiting our Websites or otherwise using our Services. While visiting our Websites or using the Services, you may be directed through links to third-party websites or services that are not operated or controlled by us. For example, the websites of our Merchants or business partners that provide services as part of this Statement. We are not responsible for the privacy practices and policies of these third parties. As a result, we encourage you to review the privacy policies of these third-party websites as their practices may differ from ours. 

11. Children
Our Services are not targeted or directed at children under the age of 13, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13.  If you have reason to believe that a child under the age of 13 has provided personal information to us, we encourage the child’s parent or guardian to contact us as described in the “How to Contact Us” section of this Statement to request that we remove the information from our systems. If we learn that any personal information we collected has been provided by a child under the age of 13, we will promptly delete that personal information.

12. How to contact us
If you have questions or concerns about our Privacy Statement, our practices or our compliance with applicable privacy laws, you can reach us at: 

By email:
---- support@yammii.com 
By post: 
---- Attn: Yammii Support Office, Yammii, Inc.
, 1580 Oakland Road, San Jose, CA 95131
By phone: 
---- (786) 567-7758

Additional contact points can be found in the addendums. 

13. Changes to this Privacy Statement
From time to time, we may update, change, modify or amend this Privacy Statement in order to comply with the applicable law or our changing business practices. Unless we are required by the applicable law to provide a prescribed form of notice and/or obtain consent, updated versions of this Statement may be posted on this website with additional communication. Please check this website and this Privacy Statement regularly for updates.